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Find answers, guides, and support for everything Muzikhub. Search our knowledge base or get in touch with our team.
Frequently asked questions
Quick answers to common questions about Muzikhub.
Creating your first smart link is easy! Sign up for a free account, click "Create New Link" in your dashboard, paste your Spotify or Apple Music URL, and we'll automatically find your music on all platforms. Customize the appearance and you're ready to share!
We support 40+ major music platforms including Spotify, Apple Music, YouTube Music, SoundCloud, Deezer, Tidal, Amazon Music, Pandora, and many more. We're constantly adding new platforms based on artist demand.
Yes! Pro users can upload custom logos, choose from 50+ templates, customize colors and fonts, add video backgrounds, and even use custom domains. Free users have access to our standard templates with basic customization options.
Our analytics track clicks by country, platform preferences, conversion rates, and referral sources. You can see real-time data in your dashboard, export reports, and even set up conversion tracking to measure ROI on your marketing efforts.
Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any differences. You can also cancel your subscription with no penalties.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through Stripe.
Yes! Label plan users get access to our comprehensive API for creating links, retrieving analytics, and managing accounts programmatically. Check our API documentation for detailed endpoints and examples.
Pro and Label plan users can connect custom domains (like music.yourname.com) for branded smart links. We provide SSL certificates and handle all the technical setup - you just need to update your DNS records.
We take data privacy seriously. All data is encrypted in transit and at rest, we comply with GDPR and CCPA regulations, and we never sell your data to third parties. You can request data deletion at any time.
Step-by-step guides
In-depth tutorials to help you master Muzikhub features.
Complete Guide to Smart Links
Learn everything about creating and optimizing smart links for maximum impact.
Analytics & Tracking Setup
Master our analytics tools and set up conversion tracking for your campaigns.
Custom Branding Guide
Create a professional look that matches your artistic vision.
Pre-save Campaign Mastery
Build hype before your releases with effective pre-save campaigns.
Need more help?
Our support team is here to help you succeed.
Documentation
Technical documentation and API reference
Community
Join our community of artists and developers
Video Tutorials
Watch step-by-step video guides
Still need help?
Our support team is available 24/7 to help you with any questions.
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